Refund Policy for ResoFAST

Last Updated: 21 August 2025

At ResoFAST (Resonance Forward Admission Scholarship Test), we strive to ensure a transparent and fair process for all students registering for the examination. This Refund Policy outlines the conditions under which refunds (if any) may be considered.

1. General Policy

• Registration fees paid for ResoFAST are non-refundable and non-transferable under normal circumstances.
• Once the payment is successfully processed, no request for refund will be entertained, except in cases specifically mentioned below.

2. Exceptional Refund Scenarios

Refunds may be processed only in the following cases:

• Duplicate Payment: If a candidate’s account is charged more than once for the same registration, the excess amount will be refunded after verification.
• Transaction Failure: If the amount is deducted from the candidate’s bank account but registration is not confirmed due to a technical issue, a full refund will be made.

3. Refund Request Procedure

• Candidates must raise a refund request within 7 working days of the transaction date.
• Refund requests must be sent to support@resofast.com with transaction details, payment receipt, and registered mobile/email ID.
• All refund claims will be reviewed and verified by the ResoFAST accounts team before approval.

4. Refund Timeline

• Approved refunds will be processed within 7–15 working days to the original payment method used.
• Processing time may vary depending on the bank/payment gateway policies.

5. No Refund in These Cases

• Change of mind or inability to appear for the test.
• Incorrect information entered during registration.
• Failure to meet eligibility requirements after registration.
• Late requests submitted beyond the specified refund window.

6. Contact for Refund Queries

For refund-related queries, please contact:
Resonance Hyderabad – ResoFAST Office
Address: Plot No-388, Kakateeya Hills Rd 8, Kakatiya Hills, Guttala Begumpet, Kavuri Hills, Madhapur, Hyderabad, Telangana 500081.